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Call us free: (951) 382-0125

Free worldwide shipping on all orders over $50

Shipping & delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping on orders over $50 from our warehouses in China by ePacket or EUB and in the USA by USPS. 

SHIPPING TO OVER 100 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time *Estimated Flat Rate
United States 8-15 Business days $8
Canada, Europe 7-15 Business days $8
Australia, New Zealand 7-15 Business days $8
Mexico, Central America, South America 10-15 Business days $8

*Max delivery time – 45 business days.

*This doesn’t include our processing time (it will range from one week to 6 months depends on different items).

*Estimated Flat Rate is a normal standard shipping method, which includes the domestic shipping fee and international shipping fee.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

You can track your package easily with your order number or email on our Order Tracking Page.

If you have any other questions, please contact us and we will do our best to help you out.

CONTACT US

Send an Message
Customer Service Mail: cs@knewland.com
Business Inquire: info@knewland.com
Tell(GMT+8, 10:00-18:00): (951) 382-0125

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